{"article":{"id":42897766682381,"url":"https://biltrewards.zendesk.com/api/v2/help_center/en-us/articles/42897766682381.json","html_url":"https://support.biltrewards.com/hc/en-us/articles/42897766682381-Bilt-Card-2-0-Program-Overview","author_id":4638345471245,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":5536494660621,"created_at":"2026-01-22T21:06:35Z","updated_at":"2026-07-28T15:36:59Z","name":"Bilt Card 2.0 Program Overview","title":"Bilt Card 2.0 Program Overview","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-28T15:36:58Z","user_segment_id":null,"permission_group_id":4657423066765,"content_tag_ids":[],"label_names":[],"body":"<p><span class=\"wysiwyg-font-size-large\">Thanks for your interest in the Bilt Card 2.0 program! Below you'll find answers to common questions about the Bilt Card 2.0 program, from card options and earning points to payments and benefits. If you need additional help, reach out to our support team at </span><a href=\"mailto:support@card.bilt.com\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">support@card.bilt.com</span></span></a><span class=\"wysiwyg-font-size-large\"> </span></p><h3 id=\"01KH2634Q000ZC7PXZ8MB679W6\"><strong><span class=\"wysiwyg-underline\">About the Bilt Card Program</span></strong></h3><p><span class=\"wysiwyg-font-size-large\">The updated Bilt Card Program includes three new credit cards, each designed to deliver high value rewards on rent, mortgage, and daily spend. These questions cover key details about how the program works - from earning points and making payments to choosing the card that best fits your lifestyle.</span></p><p id=\"h_01KGV4QR0GPHA7GXCQPK6N6JPV\"><span class=\"wysiwyg-underline\">Which bank issues the Bilt Card? Who services the Bilt Card?</span></p><p id=\"h_01KGV4QR0GK1RTP308W8Z23G12\"><span class=\"wysiwyg-font-size-large\">The Bilt Cards (Blue, Obsidian, and Palladium) are issued by Column N.A., Member FDIC, pursuant to license from Mastercard International Incorporated. Cardless Inc. is the servicer of the Bilt Cards. Cardless is a financial technology company, not a bank.</span></p><p id=\"h_01KGTYD9HPZSTNVGSPE40PRRY6\"><span style=\"color: #9900ff;\"></span><span class=\"wysiwyg-underline\">What are the three new Bilt Cards?</span></p><p><span class=\"wysiwyg-font-size-large\">The new lineup of Bilt Cards gives you the richest rewards on rent, mortgage, and everyday spending. All three cards are designed to help you earn the most valuable points, everywhere you spend. Plus, choose from two Bilt-exclusive bonus rewards that unlock even more value on top of your everyday earnings.</span></p><ul>\n<li class=\"wysiwyg-list-bold ck-list-marker-font-size-big\" data-list-item-id=\"e25a15e7fc6b87e76b7b9c6784925e2ed\">\n<span class=\"wysiwyg-font-size-large\"><strong>Bilt Blue Card - No annual fee card</strong></span><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e220c6a91a7bc1038a4df495e734e2ce5\"><span class=\"wysiwyg-font-size-large\">A no-annual fee card that turns your everyday spend into valuable, flexible rewards.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e162c25af11e489edc0c711150ccb0f7e\">\n<span class=\"wysiwyg-font-size-large\">$0 annual fee. See </span><a href=\"https://legal.cardless.com/rates_and_fees/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">rates &amp; fees.</span></span></a>\n</li>\n</ul>\n</li>\n<li class=\"wysiwyg-list-bold ck-list-marker-font-size-big\" data-list-item-id=\"eb90bf5117f000134ff2db13ef007629a\">\n<span class=\"wysiwyg-font-size-large\"><strong>Bilt Obsidian Card - For dining or grocery maximizers</strong></span><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e21bd4659db7a0ce28bd4a874ed10b7c2\"><span class=\"wysiwyg-font-size-large\">The card that earns you more where it matters most. Ideal if you want more control over your rewards. Choose dining or grocery as your 3X points category for the year (grocery up to $25k/year), and get Bilt Travel Hotel credits.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e4564d11096ea946ac67288dce2540a26\">\n<span class=\"wysiwyg-font-size-large\">$95 annual fee. </span><a href=\"https://legal.cardless.com/rates_and_fees/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">See rates &amp; fees.</span></span></a>\n</li>\n</ul>\n</li>\n<li class=\"wysiwyg-list-bold ck-list-marker-font-size-big\" data-list-item-id=\"e97f39054ced04229c1272932ebb40f6f\">\n<span class=\"wysiwyg-font-size-large\"><strong>Bilt Palladium Card - Our most premium card</strong></span><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ee439a3d7d6d113586f56803a1b583fb4\"><span class=\"wysiwyg-font-size-large\">Our premium card with high-value rewards and elevated benefits like annual Bilt Cash, Bilt Travel Hotel credits, and Priority Pass.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e2323ca9b4bd6a285d08896295c8cc1de\">\n<span class=\"wysiwyg-font-size-large\">$495 annual fee. </span><a href=\"https://legal.cardless.com/rates_and_fees/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">See rates &amp; fees</span></span></a>\n</li>\n</ul>\n</li>\n</ul><p><span class=\"wysiwyg-font-size-large\">Want more details on the benefits by card? Visit </span><a href=\"http://bilt.com/card\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">bilt.com/card</span></span></a></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Will I earn points on rent and mortgage on all Bilt Card options?</span></span><br><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">Yes. With every Bilt Card, you can earn points on rent and mortgage payments, and you’ll never pay a transaction fee when you pay through Bilt. For maximum flexibility, you’ll now be able to choose one of the two options for how you want to be rewarded with the new Bilt Card 2.0: <strong>Flexible Bilt Cash</strong> or <strong>Housing-only rewards. </strong>See more details on how this works in the Bilt-exclusive Rewards Overview section below. </span></p><p id=\"h_01KFKREQE53QV156BX0EZ5BA6Q\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Will I earn Bilt Cash with all card options? </span></span><br><span class=\"wysiwyg-font-size-large\">Yes. You can earn 4% back in Bilt Cash on everyday spend with all Bilt Cards when you select the <strong>Flexible Bilt Cash </strong>option as your Bilt-exclusive bonus rewards option.¹ All Bilt Members also earn $50 of Bilt Cash for every 25,000 points they earn toward elite status. </span></p><p id=\"h_01KFKREQE5RGK0VHDVBTPX05HZ\"><span class=\"wysiwyg-underline\">How do you make rent or mortgage payments with any of the new Bilt Cards?</span></p><p><span class=\"wysiwyg-font-size-large\">With your Bilt Card, rent and mortgage payments made through Bilt are pulled directly from your linked bank account and do not use your credit line. This means that your credit line can stay available for everyday purchases.  Simply link your bank account in your Bilt account, and your rent or mortgage payments will be debited from there while you can still earn rewards on those payments.</span></p><p id=\"h_01KFKREQE5GYM5W39XN2Q2SKXA\"><span class=\"wysiwyg-underline\">Which card should I choose?</span></p><p><span class=\"wysiwyg-font-size-large\">You can apply for any of the </span><a href=\"https://bilt.com/card\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">cards in the new Bilt Card lineup</span></a><span class=\"wysiwyg-font-size-large\">. Each card offers different benefits, so choose the one that aligns with your spending habits and preferences.</span></p><p id=\"h_01KFKREQE637D5H4K6BBPH7HP1\"><span class=\"wysiwyg-underline\">Can I have multiple Bilt cards?</span></p><p><span class=\"wysiwyg-font-size-large\">No. Each member can only have one Bilt Card at a time.</span></p><p><span class=\"wysiwyg-underline\">Can I upgrade or downgrade my card later?</span></p><p><span class=\"wysiwyg-font-size-large\">No, unfortunately upgrades and downgrades are not supported at this time.  </span></p><p><span class=\"wysiwyg-underline\">Can I add an authorized user on my new Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. You can add authorized users to your account. Your authorized user will be able to accept their invitation on or after 2/7/26. By default, any rewards and Bilt Cash earned from an authorized user’s spending will accrue to the primary account holder. If you prefer, you can update your settings so that rewards accrue to the authorized user instead. The primary account holder will still remain responsible for all charges and use of the card, and can manage their authorized users directly in their Bilt account. </span></p><p id=\"h_01KFKREQE69Z7APNPAMBMKW3QE\"><span class=\"wysiwyg-underline\">What if I want to cancel my Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">To cancel your Bilt Card, call the customer service number on the back of the card or use the chat feature in your Bilt account. Closing your Bilt Card will stop you from earning rewards with the card, but your existing Bilt Points and Bilt Cash will remain in your account. As a reminder, you’ll remain a Bilt member and can continue using Bilt without the Bilt Card.</span></p><p id=\"h_01KFKREQE6F21AZXZ921CH4519\"><span class=\"wysiwyg-underline\">Who should I reach out to if I need help with my new Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">To contact Bilt support about your Bilt Card, call the customer service number on the back of your card or send us a message via the chat function on </span><a href=\"http://bilt.com\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">bilt.com</span></span></a><span class=\"wysiwyg-font-size-large\"><strong><span class=\"wysiwyg-underline\">.</span></strong></span></p><p><br><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">How do I temporarily turn off my Bilt Card?</span></span><br><span class=\"wysiwyg-font-size-large\">You can lock and unlock your Bilt Card by visiting the Wallet tab, and tapping “manage” under your Bilt Card.</span></p><h3 id=\"h_01KH26A1BFW3YKQAC5388HVX6H\">\n<br><span class=\"wysiwyg-font-size-x-large\"><strong><span class=\"wysiwyg-underline\">Bilt-exclusive Bonus Rewards Overview</span></strong></span>\n</h3><p><span class=\"wysiwyg-font-size-large\">In addition to your card earnings, choose one of the two Bilt-exclusive bonus reward options: Flexible Bilt Cash or Housing-only rewards. This section describes the differences between the two options.</span></p><p id=\"h_01KFKREQE6YD8KPGBB6QGG4PGN\"><span class=\"wysiwyg-underline\">Will I be charged a transaction fee on housing payments through Bilt?</span></p><p><span class=\"wysiwyg-font-size-large\">Bilt cardholders will never be charged a transaction fee on housing payments, no matter which bonus rewards option you pick. </span></p><p id=\"h_01KFKREQE66SMS8T6SZR8KKAYM\"><span class=\"wysiwyg-underline\">What is the difference between Flexible Bilt Cash and Housing-only rewards?</span></p><p><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">You can pick between two bonus rewards options:</span></p><p><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\"><strong>Flexible Bilt Cash:</strong> With this option, you’ll earn 4% back in Bilt Cash on everyday purchases, in addition to the points earnings associated with each card.</span><span class=\"wysiwyg-font-size-large\">1</span><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\"> Bilt Cash is a flexible rewards currency that gives you even richer rewards across the Bilt ecosystem — use it dollar-for-dollar for monthly credits, or redeem to unlock up to 1X points on rent and mortgage payments through Bilt, with no transaction fee.</span></p><p><span class=\"wysiwyg-font-size-large\">You can use Bilt Cash to unlock points on housing payments at a rate of $30 of Bilt Cash to 1,000 Bilt Points. Use as much of your available Bilt Cash as you want to unlock up to 1X points on housing payments, up to your payment amount. For example, on a $2,000 rent payment, redeeming $60 in Bilt Cash earns you the full 2,000 points. You must redeem your entire available Bilt Cash balance.</span></p><p><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\"><strong>Housing-only rewards</strong>: Instead of earning Bilt Cash on your everyday spend, you’ll earn</span><span class=\"wysiwyg-font-size-large\"> points on housing payments automatically, up to 1.25X. Your points multiplier increases based on how much you spend on your card each billing cycle—the more you use it for everyday purchases, the more points you earn on your housing payment made during the same billing cycle.¹ </span></p><ul>\n<li class=\"wysiwyg-list-color ck-list-marker-font-size-big\" style=\"--wysiwyg-list-marker-color: #1d1c1d;\" data-list-item-id=\"edecdcca7d5c7a7d37f50c38559c8e3e4\"><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">Spend at least 25% of your monthly housing payments on everyday purchases, earn 0.5X points on your housing payments</span></li>\n<li class=\"wysiwyg-list-color ck-list-marker-font-size-big\" style=\"--wysiwyg-list-marker-color: #1d1c1d;\" data-list-item-id=\"ed174363530763434072a44f429c20830\"><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">Spend at least 50% of your monthly housing payments on everyday purchases, earn 0.75X points on your housing payment</span></li>\n<li class=\"wysiwyg-list-color ck-list-marker-font-size-big\" style=\"--wysiwyg-list-marker-color: #1d1c1d;\" data-list-item-id=\"ec454f3db59c5b5ecbc665977989c5bec\"><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">Spend at least 75% of your monthly housing payments on everyday purchases, earn 1X points on your housing payments</span></li>\n<li class=\"wysiwyg-list-color ck-list-marker-font-size-big\" style=\"--wysiwyg-list-marker-color: #1d1c1d;\" data-list-item-id=\"e979c37e2813245c5eab70f2aa1036b50\"><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">Spend the same or more of your monthly housing payments on everyday purchases, earn 1.25X points on your housing payments</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">If you don't reach the minimum spend threshold in a billing cycle, </span><span class=\"wysiwyg-font-size-large\">you’ll still earn 250 points on your housing payment through Bilt. </span><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">You’ll be able to track your progress to each threshold clearly in the Bilt app each month. </span></p><p id=\"h_01KFKREQE69ZF73938F3AXAPJB\"><span class=\"wysiwyg-underline\">How do I use Bilt Cash to unlock points on rent with no transaction fees?</span></p><p><span class=\"wysiwyg-font-size-large\">With any Bilt Card, you have the option to use Bilt Cash to unlock points on rent and mortgage payments, always with no transaction fee, when you’ve selected the Flexible Bilt Cash rewards option. Selecting this option will enable you to earn 4% back in Bilt Cash on everyday spend.¹ </span></p><p id=\"h_01KFKREQE6GAE24WFRVAC54ADS\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">What if I don’t want to earn Bilt Cash with my Bilt Card?</span> </span></p><p><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">You can pick between two bonus rewards options to determine how you are rewarded on housing payments. If you don’t want to earn Bilt Cash, you’ll be able to select Housing-only rewards as your Bilt-exclusive bonus rewards option. </span></p><p><span class=\"wysiwyg-font-size-large\">Instead of Bilt Cash, you’ll earn Bilt Points </span><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">on everyday spend associated with your card</span><span class=\"wysiwyg-font-size-large\">, and up to 1.25X points on housing payments automatically.¹</span></p><div style=\"color: #1d1c1d; margin: 0; padding: 0; top: 12931.4px;\" id=\"message-list_1770475164.848579\" aria-setsize=\"-1\" data-qa=\"virtual-list-item\" data-item-key=\"1770475164.848579\"><div style=\"position: relative; margin: 0; padding: 0; color: #1d1c1d;\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\" data-qa=\"message_content\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\" data-qa=\"message-text\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\" data-qa=\"block-kit-renderer\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\">\n<div style=\"margin: 0; padding: 0; color: #1d1c1d;\">\n<div style=\"margin: 4px 0; padding: 0; color: #1d1c1d;\">\n<p id=\"h_01KHKKEKZJS9HTHSN9033CVWHE\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">What is the default Bilt-exclusive bonus rewards option? </span><span class=\"wysiwyg-underline\"><br></span>If you do not choose Flexible Bilt Cash as your bonus rewards option during card onboarding, your bonus rewards will be defaulted to Housing-only. In your first statement period, you can switch your bonus rewards one time to Flexible Bilt Cash, which will take effect immediately. After your first statement period, any changes to your selected Bilt-exclusive bonus rewards option will take effect during the following statement period. See <a href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-underline\">Offer Terms</span></a> for more details.</span></p>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div></div><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">How is my point multiplier calculated if I pick Housing-only rewards? </span></span></p><p><span class=\"wysiwyg-font-size-large\">With Housing-only rewards, how many points you earn on rent or mortgage payments depends on how much you use your card for everyday purchases during the same billing cycle.</span></p><p><span class=\"wysiwyg-font-size-large\">At the end of each billing cycle, we look at:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e1ad8af7b0debc1973101d8323fa67e33\"><span class=\"wysiwyg-font-size-large\">Your housing payment amount, and</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ed6b0dcf94827bc68736b327e111121b1\"><span class=\"wysiwyg-font-size-large\">Your everyday spend during that same billing cycle</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">That comparison determines which points multiplier you qualify for (up to 1.25X) on housing payments made during that cycle. Because your spending can change, your multiplier can change month to month. Points earned on housing payments are dropped into your account <strong>after your statement closes.</strong></span></p><p><span class=\"wysiwyg-font-size-large\">As an example, let’s say you make a $2,000 rent payment on April 5. You spend $1,500 on everyday purchases during that billing cycle (March 28–April 27). Since you spent 75% of your rent amount on everyday purchases, you qualify for 1X points on your rent payment.</span></p><p><span class=\"wysiwyg-font-size-large\">That means you’ll earn 2,000 points, which will be added to your Bilt Rewards account after your statement closes around April 28.</span><br><br> </p><p><span class=\"wysiwyg-underline\">Can I request a credit line increase?</span></p><p><span class=\"wysiwyg-font-size-large\">At this time, credit line increases are not available for Bilt Card 2.0 products. We hope to offer this feature soon and will keep Bilt cardholders updated as new options become available.</span></p><p> </p><h3 id=\"h_01KFKREQE6213XP1S50WNTT776\"><span class=\"wysiwyg-font-size-x-large\"><strong><span class=\"wysiwyg-underline\">Earning Bilt Cash with the Bilt Cards</span></strong></span></h3><p><span class=\"wysiwyg-font-size-large\">When you use a Bilt Card, you have the option to earn even more than just Bilt Points. Bilt Cash gives you flexible, dollar-for-dollar value across the Bilt ecosystem and unlocks access to additional benefits across Bilt. This section explains how you can earn Bilt Cash with your card and all the ways you can use it.</span></p><p id=\"h_01KFKREQE6AAPD800B0TYFSM0S\"><span class=\"wysiwyg-underline\">What is Bilt Cash and how does it work?</span></p><p><span class=\"wysiwyg-font-size-large\">Bilt Cash is a flexible rewards currency–separate from Bilt Points–that gives you dollar-for-dollar value to use at Bilt partner merchants and exclusive access to experiences and benefits that points can’t buy. Bilt Cash does not replace Bilt Points. Instead, it complements Bilt Points to offer even more value and unparalleled flexibility across the Bilt ecosystem.</span></p><p id=\"h_01KFKREQE6F7FYACPKF9N9BSE9\"><span class=\"wysiwyg-underline\">How do I earn Bilt Cash?</span></p><p><span class=\"wysiwyg-font-size-large\">Every Bilt member, including cardholders, earns $50 in Bilt Cash every time they earn 25,000 Bilt Points toward elite status. Each time a member hits that 25,000 point milestone, Bilt Cash will be unlocked and ready to use. You can view your Bilt Cash balance and your progress toward your next $50 milestone in the wallet tab. </span></p><p><span class=\"wysiwyg-font-size-large\">If you have any of the Bilt Cards, you can also opt to earn 4% back in Bilt Cash on everyday purchases¹ — making the Bilt Card one of the most rewarding ways to earn as you spend. To earn 4% back in Bilt Cash, you will need to select “Flexible Bilt Cash” as your Bilt-exclusive bonus rewards option.</span></p><p id=\"h_01KFKREQE639N7THM6F9W2W1FW\"><span class=\"wysiwyg-underline\">How much Bilt Cash do I earn with each card?</span></p><p><span class=\"wysiwyg-font-size-large\">Bilt cardholders can opt to earn 4% back in Bilt Cash on everyday purchases with any Bilt Card by choosing Flexible Bilt Cash as your Bilt-exclusive bonus rewards option.1  There is no limit to how much Bilt Cash you can earn.</span></p><p id=\"h_01KFKREQE6YNVGZX8KG3X4Z833\"><span class=\"wysiwyg-underline\">What's the difference between Bilt Points and Bilt Cash?</span></p><p><span class=\"wysiwyg-font-size-large\">Bilt Cash works alongside Bilt Points, with each earning you value in different ways.</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ed0f7f2806c74f0aa1e80a6518bb9dc6a\"><span class=\"wysiwyg-font-size-large\">Bilt Points: Valuable, transferable points you can earn on rent, mortgage payments, and other eligible spending. Their value varies based on how you redeem them, whether for travel, experiences, or even a future home down payment.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e8898222736bf4ce67eaf57e9d69cbd92\"><span class=\"wysiwyg-font-size-large\">Bilt Cash: A dollar-for-dollar rewards currency you earn on everyday spending (excluding rent and mortgage payments). $1 of Bilt Cash is $1 in value, and can be used directly throughout the Bilt ecosystem at our merchant partners.</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">You earn both rewards currencies with your Bilt Card if you choose Flexible Bilt Cash as your Bilt-exclusive bonus rewards option.</span></p><p id=\"h_01KFKREQE6PABCT2042JH8VQN3\"><span class=\"wysiwyg-underline\">Where can I use Bilt Cash?</span></p><p><span class=\"wysiwyg-font-size-large\">You can use Bilt Cash for both dollar-for-dollar value across the Bilt ecosystem and early access to select experiences.</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ed06cd11e789bcaa0973b264042cb2f8d\"><span class=\"wysiwyg-font-size-large\">Dollar for dollar value: Redeem your Bilt Cash for monthly or annual credits across the Bilt ecosystem, up to applicable limits.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e5d9be9fee5966a710e8092c18fea6141\"><span class=\"wysiwyg-font-size-large\">Access: Use Bilt Cash to unlock access to elevated rewards, exclusive experiences, and benefits that money can’t buy.</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">For more information, visit </span><a href=\"https://support.biltrewards.com/hc/en-us/articles/40132420650509-Bilt-Cash\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">our dedicated Bilt Cash article here</span></span></a><span class=\"wysiwyg-font-size-large\">.</span></p><p><span class=\"wysiwyg-underline\">When do I receive my annual Bilt Cash benefits?</span></p><p><span class=\"wysiwyg-font-size-large\">If you hold the </span><a href=\"https://bilt.com/card/palladium\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Palladium Card</span></a><span class=\"wysiwyg-font-size-large\">, you’ll receive an annual Bilt Cash bonus as part of your benefits. This bonus is automatically credited to your Bilt account upon account opening or around January 1st of each subsequent calendar year.¹</span></p><p id=\"h_01KFKREQE6BW9Z5P1SAP7CJ1T5\"><span class=\"wysiwyg-underline\">Can Bilt Cash expire?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. Your Bilt Cash will expire at the end of the calendar year, though you can carry over up to $100 into the next calendar year.</span></p><p id=\"h_01KFKREQE6X7VF33KWKJFBNTAD\"><span class=\"wysiwyg-underline\">How do I redeem Bilt Cash?</span></p><p><span class=\"wysiwyg-font-size-large\">Bilt Cash can be redeemed seamlessly at checkout within the Bilt app or on bilt.com whenever you make an eligible purchase.</span><span class=\"wysiwyg-font-size-large\"></span></p><h3 id=\"h_01KH26A1BFJBNJTR4JKPV5MZ2Q\"> </h3><h3 id=\"h_01KFKREQE6Y9SE3JYM2P6JD0FR\"><span class=\"wysiwyg-font-size-x-large\"><strong><span class=\"wysiwyg-underline\">Bilt Card Benefits Overview</span></strong></span></h3><p><span class=\"wysiwyg-font-size-large\">The Bilt Cards come with a range of rewards, credits, and protections designed to deliver value on rent, mortgage payments, and everyday spending. This section outlines how earning rates work, when fees are charged, and the benefits included with each card—so you can understand what’s shared across the lineup and what’s unique to each option.</span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">What rewards options can I select with my Bilt Card? </span></span><br><span class=\"wysiwyg-font-size-large\">With any Bilt Card, you can choose how you want to be rewarded for ultimate flexibility. </span><span class=\"wysiwyg-font-size-large\" style=\"color: #1d1c1d;\">You will be able to select one of the following Bilt-exclusive bonus rewards options when you set up your card:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e49a855a4fc06c2fc0ae0be6c9e4c3d5f\"><span class=\"wysiwyg-font-size-large\">Select <strong>Housing-only rewards</strong> to earn up to 1.25X Bilt Points on rent and mortgage payments automatically based on your everyday spend.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"eada322cb344219de6023694a968cb873\"><span class=\"wysiwyg-font-size-large\">Or, choose <strong>Flexible Bilt Cash </strong>and earn 4% back in Bilt Cash on everyday spend in addition to Bilt Points. You’ll be able to redeem your Bilt Cash for up to 1X points on housing payments and dollar-for-dollar value across the Bilt ecosystem.¹</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">You can update your selected Bilt-exclusive rewards option at any time in the Bilt app. Changes take effect on the <strong>first day of the following Billing Cycle </strong>and will be reflected in the Bilt app.</span><br><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">What’s the earning rate on rent and mortgage payments?</span></span></p><p><span class=\"wysiwyg-font-size-large\">All Bilt Cards can earn up to 1.25X points on rent and mortgage payments, with no transaction fees.¹ You can even earn points on both at the same time if you rent and own. Your point earnings vary depending on whether you select the Housing-only or Flexible Bilt Cash option when choosing your Bilt-exclusive bonus rewards. You can update your selection at any time. Changes will take effect on the <strong>first day of the following Billing Cycle</strong> and will be reflected in the Bilt app.</span></p><p><span class=\"wysiwyg-underline\">Can I pay rent or mortgage for more than one home through Bilt?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. You can pay rent or mortgage for multiple homes through Bilt and earn rewards on eligible payments based on the Bilt-exclusive rewards option you select.</span></p><p id=\"h_01KFKREQE6H6N2DDRT9DAHYC0E\"><span class=\"wysiwyg-underline\">What’s the earning rate on each card?</span></p><p><span class=\"wysiwyg-font-size-large\">All three Bilt Cards earn Bilt Points and 4% back in Bilt Cash on everyday purchases when you select Flexible Bilt Cash as your Bilt-exclusive bonus rewards option.¹ From there, you can apply for the card that fits your lifestyle.</span></p><p><span class=\"wysiwyg-font-size-large\">The </span><a href=\"https://bilt.com/card/blue\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Bilt Blue Card</span></a><span class=\"wysiwyg-font-size-large\"> is a no annual fee† card that lets you earn 1X points on everyday purchases.¹ The </span><a href=\"https://bilt.com/card/obsidian\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Bilt Obsidian Card</span></a><span class=\"wysiwyg-font-size-large\"> lets you choose between dining or grocery as your 3X points earning category annually (grocery up to $25k/year), while the </span><a href=\"https://bilt.com/card/palladium\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Bilt Palladium Card</span></a><span class=\"wysiwyg-font-size-large\"> earns 2X points on everyday purchases, excluding rent and mortgage.¹</span></p><p><span class=\"wysiwyg-font-size-large\">For complete details on earning rates and card benefits, visit </span><a href=\"http://bilt.com/card\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">bilt.com/card</span></span></a><span class=\"wysiwyg-font-size-large\">.</span></p><p id=\"h_01KFKREQE6X8NVKMNTTH4M342G\"><span class=\"wysiwyg-underline\">Will I still receive credit reporting for rent payments?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. You’ll continue to receive free credit reporting with every on-time rent payment through Bilt.</span></p><p id=\"h_01KFKREQE60QXZH6W120BXDMGJ\"><span class=\"wysiwyg-underline\">When is the annual fee charged?</span></p><p><span class=\"wysiwyg-font-size-large\">Your annual fee is charged upon the last day of the first statement cycle and then on each anniversary.†</span></p><p id=\"h_01KFKREQE6HNPA1V6F0NMFN8AB\"><span class=\"wysiwyg-underline\">Are there any foreign transaction fees?</span></p><p><span class=\"wysiwyg-font-size-large\">No. There are no foreign transaction fees on any of the Bilt Cards.†</span></p><p><span class=\"wysiwyg-underline\">Do I get an introductory APR rate?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. Get a 10% introductory APR on new eligible purchases for the first 12 billing cycles after account opening across all 3 cards. After the intro period, a variable APR of 26.74% – 34.74% will apply. </span><a href=\"https://legal.cardless.com/rates_and_fees/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">See Rates &amp; Fees for more details</span></span></a><span class=\"wysiwyg-font-size-large\">.</span></p><p id=\"h_01KFKREQE6G99FSAH1Z37E17RN\"><span class=\"wysiwyg-underline\">What are Bilt Travel Hotel credits and how do I use them?</span></p><p><span class=\"wysiwyg-font-size-large\">If you are an </span><a href=\"https://bilt.com/card/obsidian\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Obsidian</span></a><span class=\"wysiwyg-font-size-large\"> or </span><a href=\"https://bilt.com/card/palladium\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Palladium</span></a><span class=\"wysiwyg-font-size-large\"> cardholder, you'll receive annual Bilt Travel Hotel credits that can be applied to eligible hotel bookings made through the Bilt Travel Portal. These credits are distributed semi-annually. To use the credit, bookings must be for a minimum 2-night stay.¹</span></p><p><span class=\"wysiwyg-font-size-large\">For pre-paid bookings: You can toggle to apply the statement credit at the time of booking, and you'll be charged for the booking amount minus the credit. For post-pay bookings: You can toggle to apply the credit at booking, and the credit will be applied as a statement credit after your stay when you use your Bilt Card, based on when you check out.</span></p><p id=\"h_01KFKREQE6GAY8SXCMQNV6FAWP\"><span class=\"wysiwyg-underline\">What protections are associated with the Bilt Cards?</span></p><p><span class=\"wysiwyg-font-size-large\">As a Bilt Card member, you have access to a range of built-in benefits and protections, which may vary by card. View benefits here:</span></p><ol>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e811bdfede01c1048feeb43e0706ec114\">\n<a href=\"https://www.biltrewards.com/terms/blue-card-guide-to-benefits\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Bilt Blue Card Guide to Benefits</span></span></a><span class=\"wysiwyg-font-size-large\"> </span>\n</li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e5dbfa3b3b9e249318ab23dc80ab85094\"><a href=\"https://www.biltrewards.com/terms/obsidian-card-guide-to-benefits\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Bilt Obsidian Card Guide to Benefits </span></span></a></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e3db590b3bd8ba3f1ce8289e503456a71\"><a href=\"https://www.biltrewards.com/terms/palladium-card-guide-to-benefits\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Bilt Palladium Card Guide to Benefits</span></span></a></li>\n</ol><p id=\"h_01KFKREQE6BZWCAECD6CM2FM5F\"><span class=\"wysiwyg-underline\">What benefits come with the Bilt Blue Card?</span></p><p><span class=\"wysiwyg-font-size-large\">The Bilt Blue Card is a no annual fee†  card that turns your rent, mortgage, and everyday spend into valuable and flexible rewards. Key benefits include:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e6a9c3ab13a05992be0303bc6e5216b4c\">\n<span class=\"wysiwyg-font-size-large\">Choose your Bilt-exclusive bonus rewards for ultimate flexibility: </span><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e7b0246fcfb0c10b22c087b06f80ae6a0\"><span class=\"wysiwyg-font-size-large\">Select Housing-only rewards to earn up to 1.25X Bilt Points on rent and mortgage payments automatically based on your everyday spend.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e21d37bd5a1d2aae1f462172c05ab05c2\"><span class=\"wysiwyg-font-size-large\">Or, choose Flexible Bilt Cash and earn 4% back in Bilt Cash on everyday spend in addition to Bilt Points. You’ll be able to redeem your Bilt Cash for up to 1X points on housing payments and dollar-for-dollar value across the Bilt ecosystem.¹</span></li>\n</ul>\n</li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e4501f5dac4ba2ef356887bf01520dd22\"><span class=\"wysiwyg-font-size-large\">1X points on everyday purchases¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e5599bf0e5499d979aa43a27925a8ba64\"><span class=\"wysiwyg-font-size-large\">$0 annual fee† </span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"efff4cc62c3f380b7c87ac35f390374ea\"><span class=\"wysiwyg-font-size-large\">No foreign transaction fees† </span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">Plus, stack the rewards you earn with your Blue Card with our Neighborhood Benefits program. Earn the points you'd usually earn with your card, plus even more at our partner restaurants, fitness studios, pharmacies, and more. For complete details on earning rates and card benefits, see the </span><a href=\"https://bilt.com/card/blue\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Bilt Blue Card page</span></a><span class=\"wysiwyg-font-size-large\">.</span></p><p id=\"h_01KFKREQE60X0G06X8HTW10FAQ\"><span class=\"wysiwyg-underline\">What benefits come with the Bilt Obsidian Card?</span></p><p><span class=\"wysiwyg-font-size-large\">The Bilt Obsidian Card is designed for members who want more control over their rewards. Key benefits include:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e3242c2d5b950b7810268689237452402\"><span class=\"wysiwyg-font-size-large\">Choose either dining or grocery as your 3X points category annually (grocery up to $25k/year)¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e6204eb4af5eff031dfd92e93df70fb12\"><span class=\"wysiwyg-font-size-large\">Earn 2X points on travel¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ebf54200f316ca3f06ca70af8d8b83fb9\">\n<span class=\"wysiwyg-font-size-large\">Choose your Bilt-exclusive bonus rewards for ultimate flexibility: </span><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e4502c3c56d55a5700effb15e3e3d8e02\"><span class=\"wysiwyg-font-size-large\">Select Housing-only rewards to earn up to 1.25X Bilt Points on rent and mortgage payments automatically based on your everyday spend.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"eea35f1a3e64f01fcf9d4de571b5eda86\"><span class=\"wysiwyg-font-size-large\">Or, choose Flexible Bilt Cash and earn 4% back in Bilt Cash on everyday spend in addition to Bilt Points. You’ll be able to redeem your Bilt Cash for up to 1X points on housing payments and dollar-for-dollar value across the Bilt ecosystem.¹</span></li>\n</ul>\n</li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ebe361ef4d1baf72667adad01f73fc1f9\"><span class=\"wysiwyg-font-size-large\">Earn 1X points on everyday purchases¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e5fbc7956aaa6cd344c7bafac81368c61\"><span class=\"wysiwyg-font-size-large\">$100 Bilt Hotel credit, broken up semi-annually¹</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">For complete details on earning rates and card benefits, see the </span><a href=\"https://bilt.com/card/obsidian\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Bilt Obsidian Card page</span></a><span class=\"wysiwyg-font-size-large\">.</span></p><p id=\"h_01KFKREQE689K0VBK4RY1YYFYS\"><span class=\"wysiwyg-underline\">How do the 3X bonus categories work?</span></p><p><span class=\"wysiwyg-font-size-large\">With the Bilt Obsidian Card, you can select either dining or grocery as your 3X points earning category annually (grocery up to $25k/year). This means you'll earn 3X points per dollar spent in your chosen category, allowing you to maximize rewards based on where you spend the most.</span></p><p><span class=\"wysiwyg-font-size-large\">Upon approval, dining will be your default category, and you'll have 30 days to change your selection to grocery if you prefer. After the $25K grocery limit is reached, grocery purchases will earn 1X points for the remainder of that calendar year.</span></p><p id=\"h_01KFKREQE6HQ6X9GJ7BS0JDMX3\"><span class=\"wysiwyg-underline\">Can I change the 3X category selection?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. You can change your 3X category selection within the first 30 days account opening. After that, you'll be able to change it once per year during the month of January.</span></p><p><span class=\"wysiwyg-font-size-large\"><strong>For the Bilt Palladium Card</strong></span></p><p id=\"h_01KFKREQE6DX8YGS88QVC6NDZX\"><span class=\"wysiwyg-underline\">What benefits come with the Bilt Palladium Card?</span></p><p><span class=\"wysiwyg-font-size-large\">Offering over $1,000 in annual value, the Bilt Palladium Card is our premium card with high-value rewards and elevated benefits. Key benefits include:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e9ed58dd26ae53b7b47e1b89c82fd8462\">\n<span class=\"wysiwyg-font-size-large\">Choose your Bilt-exclusive bonus rewards for ultimate flexibility: </span><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e1f7ed53849a6f34681a2b4cac45be4d4\"><span class=\"wysiwyg-font-size-large\">Select Housing-only rewards to earn up to 1.25X Bilt Points on rent and mortgage payments automatically based on your everyday spend.¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ebef4793ab3709df33796e339a8aaeed2\"><span class=\"wysiwyg-font-size-large\">Or, choose Flexible Bilt Cash and earn 4% back in Bilt Cash on everyday spend in addition to Bilt Points. You’ll be able to redeem your Bilt Cash for up to 1X points on housing payments and dollar-for-dollar value across the Bilt ecosystem.¹</span></li>\n</ul>\n</li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e8e2c73f54ca4405ef570f4677e08f5d9\"><span class=\"wysiwyg-font-size-large\">2X points on everyday purchases¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e018d9d878e695ee0cf640391710421de\"><span class=\"wysiwyg-font-size-large\">$200 of Bilt Cash, annually¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e6b19ec2976df9c1c00ca2f95379dcc80\"><span class=\"wysiwyg-font-size-large\">$400 Bilt Hotel credit, broken up semi-annually¹</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e1fc66c8dbd6cd16a1ab1c6752afb7711\"><span class=\"wysiwyg-font-size-large\">Priority Pass lounge access (worth $469/year)²</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">For complete details on earning rates and card benefits, see the </span><a href=\"https://bilt.com/card/palladium\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\">Bilt Palladium Card page</span></a><span class=\"wysiwyg-font-size-large\">.</span></p><p id=\"h_01KFKREQE7Q3PNC3Z34F1SZV1K\"><span class=\"wysiwyg-underline\">When do I receive the annual Bilt Cash benefit?</span></p><p><span class=\"wysiwyg-font-size-large\">Your annual $200 Bilt Cash benefit is automatically credited to your Bilt account upon card approval. If you were approved before 2/7/26, you will receive it on 2/7/26. For subsequent years, you'll receive it on January 1st of each calendar year. Bilt Cash over $100 expires at year-end, so make the most of it throughout the year.</span></p><p id=\"h_01KFKREQE799RGV53A9JC8C8NE\"><span class=\"wysiwyg-underline\">How does Priority Pass work with the Bilt Palladium Card?</span></p><p><span class=\"wysiwyg-font-size-large\">Airport lounge access provided by Priority Pass is available to Bilt Palladium cardholders. To access any participating airport lounge, show either your Priority Pass membership card or simply download the Priority Pass app to your mobile device and present your digital membership card to enjoy exclusive benefits.²</span></p><h3 id=\"h_01KGTYDH8MWV8M2NBMJ1PV2RSS\">\n<br><span class=\"wysiwyg-font-size-x-large\"><strong><span class=\"wysiwyg-underline\">Making payments to your Bilt Card</span></strong></span><br><span class=\"wysiwyg-font-size-large\"></span>\n</h3><p><span class=\"wysiwyg-font-size-large\">This section answers frequently asked questions about how to manage your card, including paying your balance, setting up autopay, and reporting lost or stolen cards.</span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">How do I make a payment toward my Bilt Card balance using the Bilt app?</span></span><br><span class=\"wysiwyg-font-size-large\">You can make payments through the Bilt app by navigating to your wallet section and following the payment prompts after tapping “Make Payment”</span></p><p><span class=\"wysiwyg-underline\">How do I set up autopay to my Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">You can set up automatic card payments in the Wallet tab by tapping “manage card”, tapping “manage autopay”, then following the prompts.</span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Can I change my Bilt Card payment due date?</span></span><br><span class=\"wysiwyg-font-size-large\">Yes, you can change your payment due date by calling the customer service number on the back of the card  and making that request.</span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">My card was declined. What should I do?</span></span><br><span class=\"wysiwyg-font-size-large\">For help with your Bilt Card, call the customer service number on the back of the card or use the chat feature in your Bilt account. </span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">How do I report my Bilt Card is lost?</span></span><br><span class=\"wysiwyg-font-size-large\">You can report a lost card or order a replacement card by visiting the Wallet tab, tapping “Manage card”, and tapping “replace physical card.” </span></p><p><span class=\"wysiwyg-underline\">How do I report unrecognized charges?</span></p><p><span class=\"wysiwyg-font-size-large\">To report unrecognized charges, call the customer service number on the back of the card or use the chat feature in your Bilt account.</span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Can I make a cash advance? If so, what are the steps?</span></span><br><span class=\"wysiwyg-font-size-large\">Yes, you can make a cash advance. First set up your card PIN in the Bilt app or on the Bilt website by tapping “manage card”, then “manage card pin.” Once your PIN is set up, you can  withdraw cash at an ATM (or other supported cash option) by entering your PIN and selecting the withdrawal option — it may show as <strong>“</strong>Cash Advance<strong>”</strong> or be labeled differently like <strong>“</strong>Credit<strong>”</strong> or <strong>“</strong>Cash Withdrawal.<strong>” Please note that </strong>Cash advance transactions do not earn Bilt Points and are subject to </span><a href=\"https://legal.cardless.com/schumer/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">rates and fees detailed here.</span></span></a></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">How do I dispute a charge?</span></span><br><span class=\"wysiwyg-font-size-large\">To dispute a charge on your Bilt Card, call the customer service number on the back of the card or use the chat feature in your Bilt account. </span></p><p><span class=\"wysiwyg-underline\">Do I need to let Bilt know if I plan to travel internationally so that I can use my Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes, it's recommended to notify us when traveling overseas. Informing us about when and where you are traveling can help us monitor your accounts for unusual activity and prevent legitimate transactions from being declined due to fraud alerts. To notify us about upcoming travel, call the customer service number on the back of the card or use the chat feature in your Bilt account.</span></p><p><a href=\"https://legal.cardless.com/schumer/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\"> </span></span></a><span class=\"wysiwyg-font-size-large\"> </span></p><h3 id=\"h_01KGTYCVPVZEWBKZXM68QVRYCY\"><span class=\"wysiwyg-font-size-x-large\"><strong><span class=\"wysiwyg-underline\">Setting up Bilt Card Authorized Users </span></strong></span></h3><p>Y<span class=\"wysiwyg-font-size-large\">ou can add up to five (5) authorized users to your Bilt Card account. This section answers frequently asked questions about authorized users, including fees and account management. </span></p><p><span class=\"wysiwyg-underline\">Who can I add as an authorized user?</span></p><p><span class=\"wysiwyg-font-size-large\">Partners, family, and teens 13 and up who you have a relationship with and whose details you can provide. As the primary cardholder, you remain responsible for what they spend. Teens accounts between the ages of 13 and 17 are managed entirely by the primary cardholder.</span></p><p><span class=\"wysiwyg-underline\">Am I responsible for charges made by authorized users?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. As the primary cardholder, you are fully responsible for all charges made by authorized users on your account. This includes all purchases, fees, and interest charges (see </span><a href=\"https://legal.cardless.com/schumer/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">rates and fees</span></span></a><span class=\"wysiwyg-font-size-large\">). Make sure you trust anyone you add as an authorized user.</span></p><p><span class=\"wysiwyg-underline\">How do I add authorized users to my Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">To add an authorized user to your Bilt Card, visit the Wallet tab, then tap “add an authorized user.” You’ll be asked to enter the authorized user’s information:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e0bd878d1598ab53e5ba7f9b91b533900\"><span class=\"wysiwyg-font-size-large\">Their first and last name</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"eafa35c4e8a5d3fffbd7f662b649ebab2\"><span class=\"wysiwyg-font-size-large\">Their email address</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e1465ba31a8d9100b512509cc32a95972\"><span class=\"wysiwyg-font-size-large\">Their date of birth</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">Once submitted, an email will be sent to the authorized user with an invitation to accept your invite and create a Bilt account (or sign in to their existing account). Once accepted, their account will be linked to yours, and you’ll be able to manage their account directly in the app. </span></p><p><span class=\"wysiwyg-font-size-large\">The authorized user must accept the invitation in order to activate their physical card. Their physical card will be shipped to the primary address on your account. Please note the authorized user needs to accept the invitation before they can start using their card.</span></p><p><span class=\"wysiwyg-underline\">What are the authorized user annual fees associated with each Bilt Card?</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"eb66e8759b50d73a6fc2f55dd7a8a7146\"><span class=\"wysiwyg-font-size-large\">Bilt Blue Card: No authorized user fee</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e1ddd27305b81cfcdf2f401fd69c4a2af\"><span class=\"wysiwyg-font-size-large\">Bilt Obsidian Card: $50 per authorized user annually</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e43346605cbcbae858d88dad00f17faa6\"><span class=\"wysiwyg-font-size-large\">Bilt Palladium Card: $95 per authorized user annually</span></li>\n</ul><p><span class=\"wysiwyg-font-size-large\">The annual fee will be charged to the primary cardholder at the end of the current statement period.</span><a href=\"https://legal.cardless.com/schumer/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\"> See rates and fees here.</span></span></a></p><p><span class=\"wysiwyg-underline\">How many authorized users can I add to my account?</span></p><p><span class=\"wysiwyg-font-size-large\">You can add up to five (5) authorized users to your Bilt Card account.</span></p><p><span class=\"wysiwyg-underline\">What is the minimum age requirement for authorized users?</span></p><p><span class=\"wysiwyg-font-size-large\">The minimum age for an authorized user is currently 13 years old. For authorized users between the ages of 13 and 17, the primary cardholder activates and manages the card, including setting spending limits and categories, and remains responsible for all purchases and payments. Authorized users between the ages 13 and 17 are unable to create a Bilt account.</span></p><p><span class=\"wysiwyg-underline\">Whose credit report will authorized user activity appear on?</span></p><p><span class=\"wysiwyg-font-size-large\">Authorized user activity is reported under the primary cardholder’s credit report. For authorized users above the age of 18, reporting to their own credit report is coming soon. The primary cardholder is ultimately responsible for all charges made on the account.</span></p><p><span class=\"wysiwyg-underline\">What account controls does the primary cardholder have for authorized users?</span></p><p><span class=\"wysiwyg-font-size-large\">The primary cardholder can manage the following directly in the Bilt app:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"eb79ffb1c7d61e27438d9bddb56e1b227\"><span class=\"wysiwyg-font-size-large\">Pause spending: Temporarily stop new purchases for this user.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e556ce92af55d2dadd9e73456be802613\"><span class=\"wysiwyg-font-size-large\">Choose who earns rewards: Keep the Bilt Points and Bilt Cash earned from their purchases, or let them earn rewards in their own Bilt account.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e60cc18471b3d0e7dc3e71e7a8a621f53\"><span class=\"wysiwyg-font-size-large\">View all transactions: See all transactions across your account, including those made by authorized users.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ee7c44cca31205f5ae23f96670a65980e\"><span class=\"wysiwyg-font-size-large\">Spend controls: Set monthly or per-transaction spending limits. Or decide which merchant types their card works at.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ef4044e5c8d1b9cc2ee86079658fd1d3c\"><span class=\"wysiwyg-font-size-large\">Separate card numbers: Each authorized user gets their own physical credit card number. Please note that authorized users between the ages of 13 and 17 will not get access to a virtual card</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ef70c0fc304e2d452664c67d8255b1992\"><span class=\"wysiwyg-font-size-large\">Housing payments with the Bilt Card: Authorized users, above the age 18, can use their Bilt Card to make rent and mortgage payments. They will earn rewards based on the rewards setting set on the primary cardholder’s account (Flexible Bilt Cash or Housing-only). </span></li>\n</ul><p><span class=\"wysiwyg-underline\">How long does it take for an authorized user card to arrive?</span></p><p><span class=\"wysiwyg-font-size-large\">Authorized user cards typically arrive within 7-10 business days after the authorized user has been added. For specific timing, please contact customer service. </span></p><p><span class=\"wysiwyg-underline\">Do authorized users get the same card benefits as the primary cardholder?</span></p><p><span class=\"wysiwyg-font-size-large\">Authorized users receive a physical card with the same earning structure as the primary cardholder's card. However, certain premium benefits may be limited to the primary cardholder. </span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e3427c18534771d0662b964a367df307f\"><span class=\"wysiwyg-font-size-large\">Obsidian Card: Authorized users earn points at Obsidian Card rates but do not receive the annual travel credit.</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ee75b55d6de6f6ad941798ef5ed1785d9\"><span class=\"wysiwyg-font-size-large\">Palladium Card: Authorized users earn points at Palladium Card rates and receive Priority Pass access, but do not receive the annual travel credit or Bilt Cash credit.</span></li>\n</ul><p><span class=\"wysiwyg-underline\">Will my authorized user earn and redeem rewards?</span></p><p><span class=\"wysiwyg-font-size-large\">By default, Bilt Points and any Bilt Cash earned from an authorized user's spending will accrue to the primary cardholder's Bilt account. However, you can update your settings at any time so that rewards accrue to the authorized user instead. Based on those settings, your authorized user may be able to redeem rewards they’ve earned as an authorized user within their own Bilt account.</span></p><p><span class=\"wysiwyg-underline\">Can authorized user spending count toward the primary cardholders everyday spend threshold when Housing-only is selected?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. When Housing-only is selected, everyday spending and housing payments across the primary cardholder and all authorized users are combined to calculate the everyday spend ratio, which sets the points rate on housing payments. So, an authorized user's spending may help lift the housing point multiplier for everyone on the account. Points earned on an authorized user's housing payment are credited based on the rewards allocation the primary cardholder has set for that authorized user.</span></p><p><span class=\"wysiwyg-underline\">Can authorized users pick their own Bilt-exclusive bonus rewards option?</span></p><p><span class=\"wysiwyg-font-size-large\">No. Authorized users follow the primary cardholder’s selected Bilt-exclusive bonus rewards option (Flexible Bilt Cash vs Housing-only). This means authorized user spending earns rewards under the same bonus structure selected by the primary cardholder.</span></p><p><span class=\"wysiwyg-underline\">How does spending show up when there are multiple spenders on the account?</span></p><p><span class=\"wysiwyg-font-size-large\">Once an authorized user accepts their invitation, the primary cardholder can see all authorized user transactions in their Bilt app, alongside their own purchases. Authorized users will see their own transactions in their Bilt account once accepted.</span></p><p><span class=\"wysiwyg-underline\">Can authorized users make changes to the account?</span></p><p><span class=\"wysiwyg-font-size-large\">No. Authorized users can make purchases with the card but cannot make account changes such as adding additional authorized users, closing the account, or changing account settings. Only the primary cardholder can manage the account.</span></p><p><span class=\"wysiwyg-underline\">How do I remove an authorized user from my account?</span></p><p><span class=\"wysiwyg-font-size-large\">You can remove authorized users from your Bilt Card account directly in the Bilt app via “Manage authorized users”.</span></p><p><span class=\"wysiwyg-underline\">How do I track authorized user spending?</span></p><p><span class=\"wysiwyg-font-size-large\">You can track authorized user spending through your monthly statements and by logging into your Bilt account. Transactions will show which card was used, allowing you to identify purchases made by authorized users.</span></p><p><span class=\"wysiwyg-underline\">Can I temporarily lock an authorized user's card?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes, you can temporarily lock an authorized user’s card in the Bilt app.</span></p><p><span class=\"wysiwyg-underline\">How do I report a lost or stolen authorized user card?</span></p><p><span class=\"wysiwyg-font-size-large\">Report a lost or stolen authorized user card immediately by calling the customer service number on the back of the card or via the chat feature in your Bilt account. You can also report a lost card and order a new one by visiting the Wallet tab.</span></p><p><span class=\"wysiwyg-underline\">Can I add an authorized user younger than 13 years old?</span></p><p><span class=\"wysiwyg-font-size-large\">No. Authorized users may only be 13 years of age or older.</span></p><h3 id=\"01KH26312S5QT7FW50DT2JJDR1\">\n<br><span class=\"wysiwyg-font-size-x-large\"><strong><span class=\"wysiwyg-underline\">How to make rent and mortgage payments with the Bilt Card</span></strong></span>\n</h3><h4 id=\"h_01KHKKT02QXTVHFGM5Y3VJN728\"><span class=\"wysiwyg-underline\">Can I use my Bilt Card to make rent and mortgage payments?</span></h4><p><span class=\"wysiwyg-font-size-large\">Yes. You can make rent, mortgage, and HOA payments through Bilt with any of the Bilt Cards. When you use your Bilt Card to make housing payments, Bilt will automatically debit your bank account within 24 hours to cover the payment. This means you can make housing payments on your card without reducing your available credit. </span><br><br><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">How do I make rent and mortgage payments with my Bilt Card?</span></span><br> </p><p><span class=\"wysiwyg-font-size-large\">How you make your payment will depend on if you pay rent or mortgage, and how you pay. </span><span class=\"wysiwyg-font-size-large\"></span></p><p><span class=\"wysiwyg-font-size-large\">If you pay rent and live in a Bilt Alliance property, you’ll make payments directly in your Bilt account. </span></p><ol>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e7ed162955e5a486bd9ecd39a04c1de04\"><span class=\"wysiwyg-font-size-large\">Log into your Bilt account</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ed8250e2bece0221266db4ce29e40e8e6\"><span class=\"wysiwyg-font-size-large\">Go to the “My Home” tab </span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ed0d53fe9184027cf059cc7d3d1c382b8\"><span class=\"wysiwyg-font-size-large\">Submit your payment through your Bilt Payment Center</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"edad342760f78c1f0bc1bd403300c3350\"><span class=\"wysiwyg-font-size-large\">Select your Bilt Card if you have one. </span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e2f40a6cdfdbbe4a96c8a9238884ad662\"><span class=\"wysiwyg-font-size-large\">Finalize your payment (note: Your rent payment will be pulled directly from your linked bank account</span></li>\n<li data-list-item-id=\"ebed947446ca333a76474131f6b3734e7\">\n<span class=\"wysiwyg-font-size-large\"></span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: large;\">You’ll earn rewards depending on which Bilt-exclusive bonus reward you have active (see </span><a style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: large;\" href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-underline\">Offer Terms</span></a>\n</li>\n</ol><p><span class=\"wysiwyg-font-size-large\">If your mortgage is serviced by UWM, you’ll make your mortgage payment directly in your Bilt account.</span></p><ol>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ea27eee2c6ec3ecfc7042133489fc4193\"><span class=\"wysiwyg-font-size-large\">Log into your Bilt account</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e908819a004a265afbf5507d6725b4941\"><span class=\"wysiwyg-font-size-large\">Go to the “My Home” tab </span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"eef40fac750496e01303ebaec72d597dd\"><span class=\"wysiwyg-font-size-large\">Submit your payment through your Bilt Payment Center</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e2767dc7d3e8cd7262a00557c20370cb7\"><span class=\"wysiwyg-font-size-large\">Select your Bilt Card if you have one</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e8d410ae049cf993a6eaa0355a0d89c54\"><span class=\"wysiwyg-font-size-large\">Finalize your payment (note: Bilt will debit your bank account within 24 hours to cover the payment)</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e7814923690b283f7a271cd9636205ac3\">\n<span class=\"wysiwyg-font-size-large\">You’ll earn rewards depending on which Bilt-exclusive bonus reward you have active (see </span><a href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Offer Terms</span></span></a><span class=\"wysiwyg-font-size-large\">)</span>\n</li>\n</ol><p><span class=\"wysiwyg-font-size-large\">If you don’t live in a Bilt Alliance property or have your mortgage serviced by UWM, you’ll use BillPay to pay your rent or mortgage. This will give you the ability to pay your rent on a 3rd party portal, with Venmo, PayPal, or check.  You can find instructions on how to pay with BillPay </span><a href=\"https://support.biltrewards.com/hc/en-us/articles/34703901703309-What-is-BillPay-How-does-it-work\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">HERE</span>.</span></a><br> </p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Can I carry the balance on my rent or mortgage with my Bilt Card?</span></span><br><span class=\"wysiwyg-font-size-large\">No. Once you make your housing payment with your Bilt Card through Bilt, Bilt will automatically debit your linked bank account within 24 hours to cover the payment. </span></p><p><span class=\"wysiwyg-underline\">If I rent and own at the same time, will I be able to earn points with my Bilt Card on both properties?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. You can pay rent or mortgage for multiple homes through Bilt and earn rewards on eligible housing payments based on the Bilt-exclusive rewards option you select. See </span><a href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Offer Terms</span></span></a><span class=\"wysiwyg-font-size-large\">.</span></p><h4 id=\"h_01KHKKVPCE171V02MHZ8MA1J7G\"><span class=\"wysiwyg-underline\">Do rent or mortgage payments count toward my Bilt Card credit line?</span></h4><p><span class=\"wysiwyg-font-size-large\">You can make rent and mortgage payments without using your credit line—funds are pulled from your linked bank account within 24 hours, keeping your spending power available for everyday purchases. This means:</span></p><ul>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e1238f28ad3dcecad528ba8134e6381ed\"><span class=\"wysiwyg-font-size-large\">Your full housing payment amount is withdrawn from your linked bank account, and does not reduce your card’s available credit</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ec20df5942be6e1a7c3d078645383c953\"><span class=\"wysiwyg-font-size-large\">Your credit utilization isn’t impacted, since the housing payment transaction doesn’t increase your credit card balance</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e48f22d9512a280edbf772c86c7d3df7c\">\n<span class=\"wysiwyg-font-size-large\">You can still earn points on eligible rent and mortgage payments based on the Bilt-exclusive rewards option you select. See </span><a href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Offer Terms</span></span></a>\n</li>\n</ul><p id=\"h_01KGTYCVPV8NRHBMRJ2QKNWAB0\"><span class=\"wysiwyg-underline\">I make rent or mortgage payments in a payment portal outside of Bilt. Can I still use my Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. If you don’t live in a Bilt Alliance property or have your mortgage serviced by UWM, you’ll use BillPay to pay your rent or mortgage. This will give you the ability to pay your rent on a 3rd party portal, with Venmo, PayPal, or check.  You can find instructions on how to pay with BillPay <span class=\"wysiwyg-underline\">HERE</span>.</span></p><p id=\"h_01KGV5XBZYBXFQ70F9E7BXM9BG\"><span class=\"wysiwyg-underline\">My property manager or mortgage servicer only accepts checks. Can I still use my Bilt Card?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes, by using BillPay in your Bilt account. Bilt will issue a check on your behalf and send it directly to your property manager. </span></p><p id=\"h_01KGV5XBZY4EQV91XZHYNN6EKE\"><span class=\"wysiwyg-underline\">How do I make rent payments when I live within the Bilt Alliance?</span></p><p><span class=\"wysiwyg-font-size-large\">If you pay rent and live in a Bilt Alliance property, you’ll make payments directly in your Bilt account. </span></p><ol>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ef72b3d98a11108d30108da6cda75abdf\"><span class=\"wysiwyg-font-size-large\">Log into your Bilt account</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e3fbd9c3de10d851d4ddc253b8780d47f\"><span class=\"wysiwyg-font-size-large\">Go to the “My Home” tab </span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"ed2ebf6082c43bd9bf1f54684dfd8a0c3\"><span class=\"wysiwyg-font-size-large\">Submit your payment through your Bilt Payment Center</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e75db8f7a0867b8813f8214328069ebf0\"><span class=\"wysiwyg-font-size-large\">Select your Bilt Card if you have one. </span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e433526190dcb2b48eca9b3634a9e974e\"><span class=\"wysiwyg-font-size-large\">Finalize your payment (note: your rent payment will be pulled directly from your linked bank account)</span></li>\n<li class=\"ck-list-marker-font-size-big\" data-list-item-id=\"e5039992958f23661ab2eb829c873a3f7\">\n<span class=\"wysiwyg-font-size-large\">You’ll earn rewards depending on which Bilt-exclusive bonus reward you have active (see </span><a href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">Offer Terms</span></span></a><span class=\"wysiwyg-font-size-large\">)</span>\n</li>\n</ol><h4 id=\"h_01KHKKXQAJ91YKR662A836G007\"><span class=\"wysiwyg-underline\">When are rent and mortgage payments pulled from my bank account?</span></h4><p><span class=\"wysiwyg-font-size-large\">Once you make a rent or mortgage payment, your payment will be pulled from your linked bank account within 24 hours.</span></p><p id=\"h_01KGV60GFCBFJ9A6N4XXN3EN95\"><span class=\"wysiwyg-underline\">Can I set up autopay for rent and mortgage payments?</span></p><p><span class=\"wysiwyg-font-size-large\">Yes. You can set up automatic payments in the Home tab on the Bilt app or website. </span></p><p><span class=\"wysiwyg-underline\">My Wells Fargo Bilt Mastercard® is turned off. Can I still pay rent with Bilt?</span></p><p><span class=\"wysiwyg-font-size-large\">All Wells Fargo Bilt Mastercard<span class=\"wysiwyg-underline\">®</span> (card 1.0) cards will be deactivated on 2/7. To pay rent through Bilt, you will need to pay with a linked bank account, or via other methods including Venmo, PayPal, or check.</span></p><p class=\"p1\"><span class=\"s1\"><strong><span class=\"wysiwyg-underline\">Earning double points with the Bilt Cards</span></strong></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">What is Rent Day?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">Rent Day is a monthly rewards promotion that takes place on the 1st of every month, from 12:00 AM ET through 11:59 PM PT. On Rent Day, Bilt cardholders earn double points on everyday purchases (excluding housing payments), up to 1,000 bonus points per month.<sup>3</sup></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">How many bonus points can I earn with double points?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">The maximum amount of bonus points you can earn per month is 1,000.<sup>3</sup></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">For example, the Bilt Palladium Card earns 2X points on everyday purchases. During this promotion, eligible purchases would earn an additional 2X bonus points to bring the total to 4X. Because the bonus is based on the additional 2X points, it would take $500 in eligible spend to reach the 1,000 bonus point maximum in this example.</span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">How does double points work for each card?</span></span></span></p><ul class=\"ul1\">\n<li class=\"li1 ck-list-marker-font-size-big\" data-list-item-id=\"e361bd85ae1764b05c8d0701413f562be\">\n<span class=\"wysiwyg-font-size-large\"><span class=\"s2\"></span></span><a href=\"https://bilt.com/card/blue\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\"><strong>Bilt Blue Card</strong></span></a><span class=\"wysiwyg-font-size-large\"><strong>:</strong> On the 1st of the month, earn 2X points on everyday purchases (excluding housing payments), up to 1,000 bonus points.<sup>3</sup></span>\n</li>\n<li class=\"li1 ck-list-marker-font-size-big\" data-list-item-id=\"ed23a66621e34513f80bda0cd4e890476\">\n<span class=\"wysiwyg-font-size-large\"><span class=\"s2\"></span></span><a href=\"https://bilt.com/card/obsidian\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\"><strong>Bilt Obsidian Card</strong></span></a><span class=\"wysiwyg-font-size-large\"><strong>:</strong> On the 1st of the month, earn 6X points on your selected category of dining or grocery, 4X points on travel, and 2X points on other everyday purchases (excluding housing payments), up to 1,000 bonus points.<sup>3</sup></span>\n</li>\n<li class=\"li1 ck-list-marker-font-size-big\" data-list-item-id=\"ef870c8a585a8305e38abda6a89052ed9\">\n<span class=\"wysiwyg-font-size-large\"><span class=\"s2\"></span></span><a href=\"https://bilt.com/card/palladium\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wysiwyg-font-size-large\"><strong>Bilt Palladium Card</strong></span></a><span class=\"wysiwyg-font-size-large\"><strong>:</strong> On the 1st of the month, earn 4X points on everyday purchases (excluding housing payments), up to 1,000 bonus points.<sup>3</sup></span>\n</li>\n</ul><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">Double Points starts on the 1st of every month at 12:00 AM ET and ends at 11:59 PM PT.</span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">What if a merchant submits my purchase after Rent Day ends?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">For a purchase to qualify for double points, the merchant must submit the charge to your card as having been made within the promotional period (12:00 AM ET – 11:59 PM PT on the 1st of the month). Bilt does not have the ability to control how or when a merchant submits charges.</span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">Can authorized users earn double points?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">Yes. Authorized users can earn double points on everyday purchases made with their Bilt Card on the 1st of the month, with their own 1,000 bonus point monthly cap.<sup>3</sup></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">How are bonus points earned by an authorized user’s spend allocated?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">It depends on the points allocation setting established by the primary cardholder. If the primary cardholder has designated that the authorized user’s points be credited to the primary cardholder’s Bilt account, then bonus points will be posted there. If the primary cardholder has designated that the authorized user’s points be credited to the authorized user’s Bilt account, then bonus points will be posted there.</span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">Do double points apply to housing payments?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">No. Housing payments (rent and mortgage payments) are excluded from Rent Day bonus points.</span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\"><span class=\"wysiwyg-underline\">Do double points stack with Points Accelerator?</span></span></span></p><p class=\"p1\"><span class=\"wysiwyg-font-size-large\">No. Double points do not stack with Points Accelerator.<sup>4</sup> Bilt will determine and apply the applicable promotion under which you will earn the most points.</span><span class=\"wysiwyg-font-size-large\"></span></p><p><span class=\"wysiwyg-font-size-large\">Terms apply. Subject to approval and eligibility. Cardless Inc. is the servicer of the Bilt Cards. Cardless is a financial technology company, not a bank. Bilt Cards are issued by Column N.A., Member FDIC, pursuant to license from Mastercard International Incorporated</span></p><p><span class=\"wysiwyg-font-size-large\">†. See </span><a href=\"https://legal.cardless.com/rates_and_fees/bilt/rates_and_fees.pdf\"><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">rates &amp; fees</span></span></a><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">.</span></span></p><p><span class=\"wysiwyg-font-size-large\"><span class=\"wysiwyg-underline\">1.</span></span><a href=\"https://www.bilt.com/terms/bilt-card-offer-terms\"><span class=\"wysiwyg-font-size-large\">Bilt Card Offer Terms</span></a></p><p><span class=\"wysiwyg-underline\">2. </span><a href=\"https://www.biltrewards.com/terms/palladium-card-guide-to-benefits\"><span class=\"wysiwyg-underline\">Guide to Benefits</span></a></p><p class=\"p1\"><a href=\"https://www.biltrewards.com/terms/bilt-card-double-points\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\">3. Bilt Card Double Points Offer Terms</span></span></a></p><p class=\"p1\"><a href=\"https://www.bilt.com/terms/bilt-cash\"><span class=\"wysiwyg-font-size-large\"><span class=\"s1\">4. Points Accelerator Terms</span></span></a></p>","user_segment_ids":[]}}