Bilt Members can earn rewards, book with points, and get access to exclusive benefits and experiences at thousands of Neighborhood Fitness studios.
Frequently Asked Questions
How do I book a class with a local fitness partner through Bilt?
Members can book a class with Bilt Points or any card linked to their Bilt account using the Bilt Neighborhood Concierge, or on the Fitness section of the Neighborhood tab on the Bilt app or website
- Log in to your Bilt account > Click or tap the Neighborhood tab
- Select the Fitness section
- Choose the fitness class you'd like to book and complete checkout
You can also check out this video on how to book a fitness class by clicking here.
What benefits do I get when booking with Bilt?
Bilt Members get rewarded with points when they purchase a fitness class through Bilt, while unlocking exclusive benefits and Rent Day experiences!
Do I get any additional perks when booking fitness classes through Bilt?
Yes! Several of our fitness partners offer complimentary items with your Bilt booking:
- Barry's - complimentary smoothie
- CorePower Yoga - complimentary mat and towel
- CycleBar - complimentary shoes
- Rumble Boxing - complimentary gloves
- SoulCycle - complimentary shoes and water
- Y7 - complimentary mat and towel
These perks are automatically included—just book and enjoy your class!
What if I need to cancel the class?
Depending on the studio’s cancellation policy, classes booked through Bilt can be canceled in the Bilt app or website
- Log in to your Bilt account > Click or tap the Neighborhood tab
- Select the Fitness section
- Choose your upcoming booking and tap or click cancel
Non-refundable classes: Some classes booked through the Bilt app, including BFT®, CycleBar®, Pure Barre®, Rumble Boxing®, and YogaSix® classes, cannot be canceled or refunded. Please review the full cancellation policy of your class for details.
Credit available: Some classes, including Barry's, CorePower, Y7, and SoulCycle classes, refund a class credit if you cancel within the required timeframe before your scheduled class. Please review the full cancellation policy of your class for details.
I have a class credit from Bilt! How do I use it?
If you were issued a class credit, you'll see your available credit(s) as an option to redeem at checkout.
I just received an email that I got a Fitness credit or class. What should I do next?
You’ll receive an email and push notification letting you know about your reward. You’ll either have fitness credits to use, or complimentary classes. This is determined by your property. Classes and credits will be applicable to Bilt neighborhood fitness partners.
Relevant details of your reward will be clear in your email communications.
To use your reward, you may need to claim it first. To claim your reward:
- Please go to the Your Benefits page, where you’ll see the option to claim your reward.
- You’ll have the option to either claim the full reward, or split the reward with your roommate.
- If you’re splitting your reward with your roommate, you can either split the reward evenly, or do a custom split. Bilt is not involved in the process of splitting your reward, and that’s entirely determined between you and your roommate.
- Once your reward has been claimed, you can view it in your Fitness tab.
- To use the credit, please book your fitness class through Bilt and your credit or class will be applied and available at the time of checkout within the Bilt app.
How many points will I earn?
Depending on the studio, Bilt Members earn 1X-3X points when they purchase a Neighborhood Fitness class through Bilt using any linked card on their Bilt Account from the Bilt app or website.
What if my roommate has claimed some or all of the reward?
Rewards can be given to your entire household, or just to a single resident, which is determined by your property. In this case, your roommate might have claimed some or all of the reward. If your roommate claimed part of the reward and shared some with you, you’ll see it in your Bilt account. Bilt has no control over this, so we recommend discussing it directly with your roommate.